eddyc

We use I Am Compliant here, it seems to work well. We had Every 5+ years ago and it was terrible eddyc

Hello everyone, I hope you are well and looking forward to the Christmas Break. I have noticed something random on our SOLUS3 installation and I was hoping you may be able to help but if not, I will contact ESS. I did the Autumn upgrade last week and I noticed that the time of deployment that the "SIMS File Server" reports a version of 0.0.0.0 and that it is not up to date, but it remains at that version post upgrade. The SOLUS3 manual says to point this at our SIMS File Server directory (local path) on our SIMS server. Our share is \\SERVERNAME\SIMSDATA$ which is a share of D:\SIMSDATA\ but putting D:\SIMSDATA does not resolve that issue nor does pointing it to D:\SIMSDATA\SIMS either. Is anyone else experiencing this or there a config issue here? I would be interested to hear what others have set under Environement > Targets > SIMS File Server > Installation path Many thanks! eddyc

Just curious about how you deploy mapped drives and printers away from GPO if you don’t mind sharing? eddyc

Hello, Salamander usually set up scheduled tasks to run overnight, at least that’s what they did on our server. Their support are usually very good at assisting with any changes or issues. eddyc

This is my understanding too. I went to the ESS stand at the Schools and Academies show last Wednesday who said "what deadlock issue" and then demonstrated "Next Gen" which had lots of features available and said they are already on and for all schools. My shock (lol) when I opened Next Gen the next day to find that the features are all still in Beta and not released to all schools at all. eddyc

Apologies, @JATSO - I have just pulled out the SMART case in my emails and ours was the MX065-V1 and not the MX065-V2-C so I don't think our recovery instructions or firmware will help you, sorry. eddyc

This isn’t the latest generation of boards, we are on V[emoji639] now which haven’t had these issues and the software seems much quicker and more responsive. eddyc

I believe this is the same model that we have in one building and that there is a software update which corrupts the boot loader on the screens. SMART offered an RMA (4-6 week turn around) 🤦♂️ Or alternatively provided files and instructions to do the recovery yourself via serial interface using putty. I’m only on my mobile now but I’ll try to find the guide in the morning for you. eddyc

We’ve used Netsweeper for many years via our LEA. There is a Chrome store extension for Chromebooks to tie the filtering back to the user and their access levels to match windows. I believe the same exists for iPads but we’ve not got that yet. We currently use the captive portal from Netsweeper on our iPad subnet. Hope this helps eddyc

We do have Salamader for AD account creation. They are staff only - not parents - it is most strange. eddyc

We’ve not seen this with rooming but with personnel we’ve change a staff members personal mobile number and email and it keeps reverting despite showing as saved and being correct when checked by colleagues later in the day. With this one is like something overnight is flipping it back again. It’s so strange eddyc

I would be lying if I said I was shocked! I bet soon the official ESS line will be to use Next Gen and not to use SIMS7.... lol eddyc

Same here. It is an absolute nightmare and the slow response on ESS part is a joke. I did get excited yesterday when I had a SOLUS3 upgrade notification for: Update 'Patch 24004 [3.62.951-3.62.951] PRB18134 - When user runs Formative Attainment report from Programmes Of Study SIMS crash will occur. This patch resolves the issue.' has just arrived in the database. When I went to apply it though, there was no trace of it anywhere. Does anyone else have this patch on their SOLUS3 or have they withdrawn it already?! eddyc

Further to the original patch, Monday [emoji637][emoji640]th ESS sent us a “testing” patch to try and resolve the deadlock issues and general poor performance. The patch made no difference to anything.

Sorry to drag up an old post but in addition to my thanks, I wanted to thank you via message! I have been banging my head against a brick wall for ages trying to achieve this and now all of our internal sites are using SSL. Thanks!