hallb15

Still not working here. ☹️

iTrent here too. 😣 Every month I get someone coming to me to ask how to access their payslips. It is beyond the capabilities of some staff.

We moved from SIMS to Arbor last year and as others have said above, Arbor are very experienced at this and made it pretty smooth sailing for us. Where we experienced issues was with third parties who sync with SIMS. They all have difference processes for the move and each have their own timescales and costs. Parentpay were the worst for us - least helpful, longest timescale and most expensive.

Welcome @td5roo 🙋‍♂️

I stopped watching Star Trek after Discovery moved from Netflix - some time ago now! None of the trailers I've seen have made me thought it was worth forking out for Paramount+ for. Is there anything else on Paramount+ that might make it worthwhile?

I finally managed to get the iPad restored. I used the Apple Devices App instead of iTunes. It failed the restore process twice but each time the progress bar on the iPad got a little bit further so i persevered and on the third attempt it has restored successfully. Mosyle has picked it up and applied the correct group settings for wallpaper etc... I'll just have to create a new AppleID for the member of staff.

A member of staff has brought their iPad (9th Gen) to me because it is constantly asking them to verify their apple account by entering the password in settings. When they try to enter their password they get "Verification Failed. An unknown error occurred." When I try resetting their password via iforgot.apple.com it says "This account is locked. This account is locked and cannot be used." No reasons given, or options on how to unlock the account. We use Mosyle MDM (free) and although it can communicate with the iPad for some things like removing apps, restarting etc., when I try to remove the activation lock Mosyle just gives "Whoops! An unkown error occurred trying to disable Activation Lock." Attempting to Erase the iPad with Mosyle has no effect. I would just create a new AppleID and use that, but without being able to sign out of the current AppleID, or erase the iPad, this isn't an option. I've put it into restore mode by holding the power and home buttons in and connected it to a PC with iTunes. It attempts the restore, then after about 5 minutes iTunes gives the error "The iPad could not be restored. An unknown error occurred (1109)." I've tried a few times, with my desktop and a laptop, with the same result each time. Any ideas what else I can try?

Hi Kellarly Welcome to Edugeek. 👋

I asked ChatGPT to do a DPIA for me - just as a guide before considering asking our DPO. This is what it came up with: 5. Assessment of Risks to Data Subjects Risk Likelihood Impact Mitigation Unauthorized access to personal data Medium High Use of encryption (at rest and in transit), strong authentication, limited data retention. Data breach via third-party integrations Medium High Conduct third-party risk assessments, limit API permissions, allow user control over integrations. Inaccurate or outdated data Low Medium User control over content; ability to edit or delete entries. Misuse of sensitive data (e.g., location, contact details) Medium Medium Informed consent required; granular permission settings in app and mobile OS. Based on the privacy statement (thanks @paulkerton I was reading them on the app store when your post came through) and the above its a definite no.

It is currently on her personal phone, but she wants it to be installed on her school issued iPad as well.

Has anyone heard of an app called 24me? https://www.twentyfour.me/ I have a member of staff who wants to synchronise it with the calendar of her school email account, but its asking for access to resources that require admin approval.

Yes, briefly but it was so hot up there I could only manage short bursts. I didn't find the PC, but I'm still pretty sure it's in there. I'll have another look as soon as I get chance.

I think I've got a lovely beige ATX tower in the loft. I'm going up there at the weekend to start clearing it out so I'll have a dig around for it.

Same here. SIMS and FMS both giving the Eligibility error...

I got everyone to log out. Always do just to be on the safe side. Perhaps I'm overly cautious!