Sylv3r Posted January 25, 2013 Posted January 25, 2013 This morning after two support tickets landed on our help desk with interesting results First projector didn't show the image of the PC - member of staff had chosen the input as Video and not computer Second projector wouldn't turn on - the sanyo remote on the teachers desk isn't really compatible with the Epson projector on the roof. I decided to share these on twitter using the hashtag #ithelpdesk a few of my followers joined in, I think I am going to make it a weekly thing probably on a friday to share these 'interesting' tickets that have been submitted by our staff. Feel free to join in, with some of the strangest requests you receive.
GrumbleDook Posted January 26, 2013 Posted January 26, 2013 Tempted to do similar ... but it might be considered unprofessional for someone in an LA to mention some stupid things that get thrown our way. Time to break out the 'hypothetical situation' badge then!
hardtailstar Posted January 30, 2013 Posted January 30, 2013 (edited) Started today, bit late remembering!.... Had one without a name or room. Edited January 30, 2013 by hardtailstar
Sylv3r Posted January 31, 2013 Author Posted January 31, 2013 I'll be doing it again tomorrow. Everybody feel free to join in #ithelpdesk
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