Kyocera Printing Accounting

[TechSupp]

Has anyone come across this, we have a Kyocera 250ci KX copier/printer and have downloaded the correct drivers, if installed on out 2003 32bit server the job accounting setting works and users have to enter a set code to print however if we install on our 2008 R2 server 64bit it wil not keep the setting and we get failed prints. Checking the settings on the client show no job accounting settings are set. Driving me mad as we really do need to get 64bit printing done for some of the new staff laptops.

What's the difference between the KX driver and the Universal drivers?

Edited January 24, 2013 by TechSupp

[colacao82]

*bump*

 

We are also having the same problem. Solutions please!

 

We are trying to turn off job accounting but it's not having that either!

[colacao82]

Okay so what I had to do was set Unknown ID Job to "Permit" on the printer itself. I logged in to the User Logging/Job Accounting using the default Admin username (Admin) and password (Admin). Hopefully this will help you until Kyocera get their drivers sorted out. Edited February 1, 2013 by colacao82

[TechSupp]

Just an update, so far user accounts have been set on the printer and can't get the 2008 driver to pick them up, however if I set up the user IDs on the driver admin section on the server it works! 2003 drivers work fine other way around. So far it seems to work, however in the user account section there are options to export the users and also import users, import and export of same file works but dont like me think that exporting a file and manually adding the users to it to make user entry quicker works...it doesn't it just complains of wrong file type. Compared edited and unedited files and can't see any difference. Just ended up entering them all manually. Downside is that users can see the ids and codes if they go to printer properties. Can I set the properties somehow so that users can delete jobs but not able to open up the printer properties?