HAP+ Web v8.7.1312.1700 cannot save config error

[rmullett]

I get the following error whilst configuring HAP for the first time. I've filled in the general and Active Directory tabs successfully, but any attempt to save results in the following error. I've checked and a hapconfig.xml has been created.

 

A Error has occured:

Error Saving the Configuration

The source was not found, but some or all event logs could not be searched. Inaccessible logs: Security.

 

at System.Diagnostics.EventLog.FindSourceRegistration(String source, String machineName, Boolean readOnly, Boolean wantToCreate) at System.Diagnostics.EventLog.SourceExists(String source, String machineName, Boolean wantToCreate) at System.Diagnostics.EventLog.SourceExists(String source) at HAP.Web.Setup.Save_Click(Object sender, EventArgs e)

[f21970]

Yeah, I got that too, but after a server reboot, it seemed ok. Don't know whether the process of mapping the AD bit to an alternate domain had anything to do with it, as that was the last thing I did prior to the server reboot.

[AdamS]

I ran into that same problem; although it did actually create the hapconfig.xml file in the App_Data folder. It was an indicator of another problem, though. The fix was to open regedt32, and go to

HKLM\System\CurrentControlSet\services\eventlog\Security

 

Right click the "Security" key and choose "Permissions"

 

Add the "IIS AppPool\HAP" user (replace "HAP" with whatever you called your HAP app pool) and give it "Read" permission.

[MrBrow]

Used the above Reg fix to sort Security Exception

 

Worked nicely!

Edited January 17, 2013 by MrBrow

[Danp]

I have just had to do this for my 2 new installs

[rmullett]

I can confirm that the fix above resolved my config problem. Though my install is still not fully working, problems with My files, but I'll keep persevering.

[Danp]

I can confirm that the fix above resolved my config problem. Though my install is still not fully working, problems with My files, but I'll keep persevering.

 

What's up? I have 3 versions of this running now so might be able to help.