Jump to content

Recommended Posts

Posted

Hi,

 

Anyone else have this problem, we've had some new smartboard 600 series, and the pens keep losing their tips/nib or whatever else you like the call the bit on the end.

 

Trying to find replacements, but even google doesnt have much of an answer, anyone else replaced these?

 

Cheers

Posted
Call Steljes and ask if they exist as a part 08450 758 758. Think you'll find that you need to buy a new set of pens. If they are new it might be a bad batch and you might be able to blag new ones with your retailer and/or Steljes.
  • Thanks 1
  • 2 years later...
  • 9 months later...
Posted
We have the same problem and I have complained to our rep who has complained to the company. No response. The pens break in half, and the tips break off. It seems to be happening more frequently and they are expensive to replace!
Posted
Aren't SMART boards still resistive touch? Why not just buy cheaper chunky styluses or pens? On the older boards at least, the pen detection was simply some kind of sensor on the board's tray it self, so you could literally use a paintbrush if you wanted to.
Posted
I am referring to the Smart Sympodiums - desktop units. Not the Smartboards. These pens are wired in and touch sensitive. The screen and pen combo are extremely responsive so there is no need for these pens to break. there is very little pressure applied. Bad product.
  • 4 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now



×
×
  • Create New...