tdh1987 Posted July 4, 2012 Posted July 4, 2012 Hi We've got around 150 Students laptops in our school but from time to time we're presented with this issue and so far the only solution I've come up with is to re-image the affected laptop. When a student logs on they are unable to view their H: drive (and as a result any of their documents). Each year group has it's own folder on the NAS drive (Year11 > 11%username, Year10 > 10%Username etc...). If I log in as an administrator and browse to the parent folder for the user I'm presented with the above error EVEN THOUGH I'M LOGGED IN AS THE ADMINISTRATOR!. If I browse (as an administrator) to the other folders (Year10, Year09 etc...) they will open fine. Does anyone else have this issue and is there a better solution than re-imaging? Therefore saving me time.
sted Posted July 4, 2012 Posted July 4, 2012 can you ping the nasbox? might be something as daft as its picking up and old/wrong ip from somewhere and an ipconfig/flushdns will cure it
Achandler Posted July 4, 2012 Posted July 4, 2012 Sounds like a "grant exclusive rights" issue, where admins are by default locked out.
jimmy_2k Posted July 4, 2012 Posted July 4, 2012 it sounds like the laptop is trying to use a cached password in that image you have put up. I would first check no passwords were saved whilst you were creating the base image of the laptop. Also when this issue happens did the students laptop disconnect from the network on the wireless? Also check group policy and ownership on the students folders.
tdh1987 Posted July 4, 2012 Author Posted July 4, 2012 can you ping the nasbox? might be something as daft as its picking up and old/wrong ip from somewhere and an ipconfig/flushdns will cure it Yes I can ping the NAS drive.
tdh1987 Posted July 4, 2012 Author Posted July 4, 2012 it sounds like the laptop is trying to use a cached password in that image you have put up. I would first check no passwords were saved whilst you were creating the base image of the laptop. Also when this issue happens did the students laptop disconnect from the network on the wireless? Also check group policy and ownership on the students folders. I've had a play with the ownerships of the folders and had no joy. This is something which only happens on our laptops, the desktops just don't have this problem, so does it have something to do with a sometimes slower connection to the DC and NAS? The image is ok. When I re-image the problem disappears on the affected laptop. I've checked the credentials manager and nothing appears in there.
tdh1987 Posted July 4, 2012 Author Posted July 4, 2012 does it do the same hard wired as wireless? Yes...
jimmy_2k Posted July 4, 2012 Posted July 4, 2012 If you cleared local profiles from the affected laptop does this solve the issue?
tdh1987 Posted July 4, 2012 Author Posted July 4, 2012 If you cleared local profiles from the affected laptop does this solve the issue? Clear all of the local profiles?
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