windows 7 picture printing wizard

[RageRiot]

Hi.

 

our nursey computer has given nursery staff nothing but bad luck with their new win 7 desktop(64bit)

 

the problem right now is the photo printing wizard just doesnt work, their photo were basiclly being sliced and spread across a page but now blank pages come out of the printer.

 

I had a look my self and it's quite apparnt when you lauch the printing wizard the preview windows is just blank just like the pages that come out.

 

recent changes is a new domain controller(on a new domain) as I'm in the process of decomisioning the old servers, they currently serve no purpose atm except a few folders havnt been copied over.

so I've joined this workstation to the new domain and clean profiles using delprof2 even since the problem appeard.

 

can anyone shed some light on this

 

 

thanks

 

RageRiot

[Michael]

Make sure you're using up-to-date printer drivers for that printer. It's the driver itself (I would of thought) which forwards information to the application for Print Previews.

[Darran]

Make sure you're using up-to-date printer drivers for that printer. It's the driver itself (I would of thought) which forwards information to the application for Print Previews.

 

Check the defaults to see what the paper size is set to.

 

All the time i see it set to letter, printing becomes a nightmare as nothing prints as it looks on the screen