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Posted

I have a very strange problem effecting one of my machines when trying to print times new roman.

 

On the screen it looks fine but when you print it it seems to change font and mess up the character spacing

 

IMG_20120118_105334.jpg

 

I've tried removing the printer drivers from the machine and re-installing them from the print server but that didn't solve the problem. I removed the font and copied it onto the machine from another one that works.

 

I can't think of anything else that could effect how a font appears on the paper, times new roman comes out fine from any other machine...

Posted
Have you checked if there is an updated driver available for the printer. I had some issues a bit back where it was missing half lines and odd bits of text, but installed the latest driver and it's been fine since.
  • Thanks 1
Posted

Try setting the option to download fonts as bitmaps rather then use the printer fonts.

Alan

Posted
Try setting the option to download fonts as bitmaps rather then use the printer fonts.

Alan

 

I was going to suggest that, if installing the printer on the local machine direct to the ip or using USB then make sure you set this on the printing preferences and also the printing defaults ( under the advanced tab ?? ).

 

Otherwise if only set under printing prefs, it only sets it as a one off, not permanently

  • Thanks 1
Posted
I will try these next time I'm in the school. Its just strange that its works fine for nearly a year and now its suddenly developed this fault whilst the identical thin client host next to it is un affected.
Posted
I will try these next time I'm in the school. Its just strange that its works fine for nearly a year and now its suddenly developed this fault whilst the identical thin client host next to it is un affected.

 

Does the thin client access or get its fonts from the server in comparison to a normal client ( fat client ) which has a copy of all the different fonts on said machine ?

 

If that is the case, may be worth while replacing the times new roman font on the machine that is printing out the documents like this and see if it continues if

 

1. updating the printer driver

2. adjusting the print driver settings

 

Does not make any difference

  • 1 month later...
Posted
After trying everything here it still had the same fault. In the end telling the printer to substitute times new roman for times new roman fixed it...

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