[iphone] Not connecting to ruckus wireless?

[reggiep]

For some reason my iphone 4 with ios5 will not connect any of our ruckus wlans.

I have been living with this since ios5 was released but was just pushed over the edge when a student connected no problem whilst in our server room.

 

Can anyone suggest what could be blocking my phone from connecting specifically to our ruckus?

 

Long shot but I might not be the only person this has happened to.

[X-13]

We have a similar issue... Possibly.

 

Rukus wireless network, but the problem is with a laptop and not an iPhone.

 

The settings are fine and other laptops connect without a problem.

 

Strangely, it connects for half a second when it's in the process of disabiling the wireless adapter.

 

There is absolutely no indication of it connecting, or trying to connect, on the ZoneDirector.

[reggiep]

Yes, that is what is happening with the phone. It does connect to ruckus, as we see it in the console, but then disconnects!

[X-13]

Yes, that is what is happening with the phone. It does connect to ruckus, as we see it in the console, but then disconnects!

 

I don't even see it in the console...

[stevenlong1985]

I had this problem, I fixed it by, doing a factory reset on the Zone Director, and manually reconfigure the ZD again. I did have a backup of the setup but didnt use it else it could have carried the problem forward. Just make suse you have a copy of the config your ZD does so reconfigure shouldnt be a problem.

 

My issues where new devices such as wii, iphones, DSs and new laptops just wouldnt connect, I think its because there have been a few firmware updates since the first configuration, it might have messed it up somehow

 

 

Hope this helps

 

Steve

[reggiep]

Bit extreme though!

[Gardinho]

I've only ever seen this happen with 1 jailbroken iPhone. Said user wiped his iPhone with the latest software and it connected straight away.

 

I have also seen users with jailbroken iPhones connect no problem, so it may have been a coincidence. Either that or they used more up-to-date software to jailbreak...