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Posted (edited)

Found what appears to be a fix process that works:

 

1. Install this hotifx: Description of the Word 2010 hotfix package (Word-x-none.msp): June 28, 2011

2. Install the Interop Primary Assemblies: Download: Microsoft Office 2010: Primary Interop Assemblies Redistributable - Microsoft Download Center - Download Details

3. Add C:\USERS to the Trusted Locations area in Word (Enable 'All subfolders' too)

4. Add users H: drive to the Trusted Locations area in Word (Enable 'All subfolders' too)

 

Worked a treat. Glad we have a way to combat these pesky problems now! :)

Edited by Rawns
Posted

Cool, that's basically what we've found, though i didn't find the Interop Assemblies did much, it was mentioned by someone on SupportNet who found it useful.

That trusted locations one is a new one though, worth a try.

Can you specify what you define as the H drive? is this just their My Documents folder / homedrive..?

Posted
Cool, that's basically what we've found, though i didn't find the Interop Assemblies did much, it was mentioned by someone on SupportNet who found it useful.

That trusted locations one is a new one though, worth a try.

Can you specify what you define as the H drive? is this just their My Documents folder / homedrive..?

 

To be honest, I'm not 100% sure it is doing much either. As it was suggested here as a possible solution, I put it in the process, and the fact it's only 6Mb or so and takes no time at all to install, it was better to be safe than sorry.

 

In a standard Somerset setup, their H drive is exactly that, their own "My Documents" area on the network that gets mapped every time a user logs in. I've found that in most instances, SIMS uses it to put the 'My SIMS Documents' and 'tempSimsRpts' folders.

  • 2 months later...
Posted
Could someone quickly let me know how best to convert my existing templates to Office 2010? I'm currently running all reports and profiles on a VMWare machine with 2003 installed because results fields aren't populated correctly in 2010. I'd really rather use the more up-to-date package, if I may.
Posted
Not a popular message but I'd recommend re-creating the templates in 2012. We have found problems sometimes when old templates are used.

Have you got an advanced preview? Going to support it early this time ;)

@DeeGee - i never had any problems with my reports when we switched. What exactly is going wrong? Have you tried saving an old one out of SIMS. Creating a new one and copy pasting the entire thing over into the new template?

Posted

The tags come through unpopulated, vik. I'm trying to reuse my old individual reports (which I've spent five years meticulously fine-tuning, enhancing and improving) but I'm basically just trying to open the old reports as they are currently on a PC with only 2010 installed. I've not yet had the inclination to faff around experimenting (because I'm lazy and I've got a virtual machine)

 

I did have to rebuild reports from scratch last year when we took over another academy, but I had the same problem so I've had to build a PC with Office 2003.

Posted

Tags come through, i.e. or just that the spaces are blank?

If the former, then it might be worth applying some of the Office hotfixes. It's mentioned in the known issues document on SupportNet now. Basically the Office June 2010 hotfix rollup has all that you need.

Also, in addition, open it for editing, make a change, then don't save, click the X to exit and then save when prompted. This used to help.

  • Thanks 1

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