Windows 7 VPN Client Outlook authentication!

[mo_vigilante]

Hi folks,

 

Wanted to pick your brains just in case you might know.

 

When the user connects to VPN client, they can’t authenticate with outlook and brings up to confirm their user credentials which they input but doesn’t grant them access. When I do the same thing on a Win XP machine – works perfectly fine with authentication with VPN Client.

 

First I wanted to ask is if anyone aware of any authentication issues like this with Windows 7 via connection with VPN Client?

 

Just to confirm the users are using Windows 7 32-bit, using Server 2008 standard and MS Exchange 2007 and Outlook 2007.

 

Thanks.

Mo

[jamesfed]

Which type of VPN are you using (PPTP/SSTP)?

Can you ping your outlook server?

Can you access any other servers on the VPN?

[mo_vigilante]

Which type of VPN are you using (PPTP/SSTP)?

Can you ping your outlook server?

Can you access any other servers on the VPN?

 

Hi,

 

We are using PPTP and can ping the Mail Server fine with no packets lost. All the other function works fine so the user can access the mapped drives on other servers, and can ping them fine.

 

I don't know if this could be the issue, but I noticed on the DC both primary and secondary, it has the DNS setting 127.0.0.1 which is the local host I assume? Do you think it could be something to do with this with Win 7? I've seen posts on here recommending the DNS should be the DC's IP address so it is able to resolve names accordingly.

 

But don't want to change something and break!

 

Thanks again.

Mo.

[mo_vigilante]

I managed to get it working with Win 7. I had to delete the local mail profile and re-create it again. At first, it picked up their email address but didn't grant access when prompting for the password. So I chose to enter the details manually which is the server name, domain and their username!

 

For some reason this allowed to connect to Exchange and updated their mailbox and connected fine. Re-started the machine and couple of times, reconnected the VPN and Outlook and still was doing it. Tried the same steps on another machine and ok so think it should be fine now!

 

 

Thanks again for your input.

Mo