Netwacky87 Posted April 27, 2011 Posted April 27, 2011 Faulting application name: HAP User Card.exe, version: 1.8.0.0, time stamp: 0x4db85340 Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7bafa Exception code: 0xe0434352 Fault offset: 0x0000b727 Faulting process id: 0x18e0 Faulting application start time: 0x01cc051beaa1473a Faulting application path: C:\Program Files (x86)\nb development\HAP User Card\HAP User Card.exe Faulting module path: C:\Windows\syswow64\KERNELBASE.dll Report Id: 29f6fdda-710f-11e0-a284-005056c00008 Application: HAP User Card.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Reflection.TargetInvocationException Stack: at System.ComponentModel.AsyncCompletedEventArgs.RaiseExceptionIfNecessary() at HAP.UserCard.Web.getInitCompletedEventArgs.get_Result() at HAP.UserCard.MainWindow.doInit(System.Object) at System.Threading.ThreadHelper.ThreadStart_Context(System.Object) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart(System.Object) Hi Nick, Above is the error log from the application log for the User Card error, Hope it helps Mart
nickbro Posted April 27, 2011 Posted April 27, 2011 Can you also try YouTube - Debugging Home Access Plus+ API Errors and YouTube - Debugging Usercard API Errors
Netwacky87 Posted April 27, 2011 Author Posted April 27, 2011 Hi Nick, There is quite a few errors this time in the event log....so if your ready lol... Fault bucket 1909958762, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: hap user card.exe P2: 1.8.0.0 P3: 4db85340 P4: System P5: 4.0.0.0 P6: 4ba1dff4 P7: 1b9c P8: b2 P9: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB P10: Attached files: C:\Users\USERNAME\AppData\Local\Temp\WER3395.tmp.WERInternalMetadata.xml C:\Users\USERNAMEAppData\Local\Temp\WER4A9F.tmp.appcompat.txt C:\Users\USERNAME\AppData\Local\Temp\WER4AB0.tmp.mdmp These files may be available here: C:\Users\USERNAME\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_hap user card.ex_f4f9cecb526cef4f97d31ff811e9bcd709afd9d_11b4744d Analysis symbol: Rechecking for solution: 0 Report Id: 29f6fdda-710f-11e0-a284-005056c00008 Report Status: 9 Application: HAP User Card.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Reflection.TargetInvocationException Stack: at System.ComponentModel.AsyncCompletedEventArgs.RaiseExceptionIfNecessary() at HAP.UserCard.Web.getInitCompletedEventArgs.get_Result() at HAP.UserCard.MainWindow.doInit(System.Object) at System.Threading.ThreadHelper.ThreadStart_Context(System.Object) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart(System.Object) Faulting application name: HAP User Card.exe, version: 1.8.0.0, time stamp: 0x4db09818 Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7bafa Exception code: 0xe0434352 Fault offset: 0x0000b727 Faulting process id: 0x144 Faulting application start time: 0x01cc051e89d7c0dc Faulting application path: C:\Users\USERNAME\Desktop\Debug User Card\HAP User Card.exe Faulting module path: C:\Windows\syswow64\KERNELBASE.dll Report Id: c9267d60-7111-11e0-a284-005056c00008 Application: HAP User Card.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Reflection.TargetInvocationException Stack: at System.ComponentModel.AsyncCompletedEventArgs.RaiseExceptionIfNecessary() at HAP.UserCard.Web.getInitCompletedEventArgs.get_Result() at HAP.UserCard.MainWindow.doInit(System.Object) at System.Threading.ThreadHelper.ThreadStart_Context(System.Object) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart(System.Object) Faulting application name: HAP User Card.exe, version: 1.8.0.0, time stamp: 0x4db09818 Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7bafa Exception code: 0xe0434352 Fault offset: 0x0000b727 Faulting process id: 0x12e8 Faulting application start time: 0x01cc051e8a497155 Faulting application path: C:\Users\USERNAME\Desktop\Debug User Card\HAP User Card.exe Faulting module path: C:\Windows\syswow64\KERNELBASE.dll Report Id: ca76859a-7111-11e0-a284-005056c00008 Fault bucket 1910389098, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: hap user card.exe P2: 1.8.0.0 P3: 4db09818 P4: System P5: 4.0.0.0 P6: 4ba1dff4 P7: 1b9c P8: b2 P9: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB P10: Attached files: C:\Users\USERNAME\AppData\Local\Temp\WER5F95.tmp.WERInternalMetadata.xml These files may be available here: C:\Users\USERNAME\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_hap user card.ex_2afad055b3a81d197bb8827773575d51d1ab0c6_1eca7602 Analysis symbol: Rechecking for solution: 0 Report Id: c9267d60-7111-11e0-a284-005056c00008 Report Status: 0 Fault bucket 1910389098, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: hap user card.exe P2: 1.8.0.0 P3: 4db09818 P4: System P5: 4.0.0.0 P6: 4ba1dff4 P7: 1b9c P8: b2 P9: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB P10: Attached files: C:\Users\USERNAME\AppData\Local\Temp\WER682D.tmp.WERInternalMetadata.xml C:\Users\USERNAME\AppData\Local\Temp\WER7DD0.tmp.appcompat.txt C:\Users\USERNAME\AppData\Local\Temp\WER7DD1.tmp.mdmp These files may be available here: C:\Users\USERNAME\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_hap user card.ex_2afad055b3a81d197bb8827773575d51d1ab0c6_0d1686d3 Analysis symbol: Rechecking for solution: 0 Report Id: ca76859a-7111-11e0-a284-005056c00008 Report Status: 9
nickbro Posted April 27, 2011 Posted April 27, 2011 Ok, can't figure anything out with those errors, looks like there's a API error, can you follow the video links I've posted
Netwacky87 Posted April 27, 2011 Author Posted April 27, 2011 (edited) Ok, can't figure anything out with those errors, looks like there's a API error, can you follow the video links I've posted Will Do, Thanks Nick, probably wont be till tomorrow now because well im shattered! lol Thanks again Nick for all your help, Mart Edited April 27, 2011 by Netwacky87
nickbro Posted April 28, 2011 Posted April 28, 2011 Will Do, Thanks Nick, probably wont be till tomorrow now because well im shattered! lol Thanks again Nick for all your help, Mart Try the latest release. Have done some changes. Home Access Plus+ - Download: v6.2
Netwacky87 Posted May 1, 2011 Author Posted May 1, 2011 Hi Nick, sorry in the delay of replying, I think i may have found out the problem, our user area servers are running Server 2003 R2 with the FSRM quota's enabled (not by using the drive quota) the problem is that HAP cant find a quota server if I add the "usage quota" tag to web.config, using the debug video for the usercard, that also says it cant find a quota server...Although the service is installed and it does return the quota information correctly to the users....weird!
nickbro Posted May 1, 2011 Posted May 1, 2011 It will say it can't find the quota server if the doesn't have a mapping for the UNC and server. In my case, home directories are in the unc \\chs01\nick$, \\chs01.crickhowell.internal\nick$. Sometimes .net will add a . before the $ sign. using {0} will tell HAP+ to put the username is (as usual), so if a unc is \\chs01\{0} it will then connect to the server defined and ask it for the user's quota information on the logical server drive
Netwacky87 Posted May 1, 2011 Author Posted May 1, 2011 It will say it can't find the quota server if the doesn't have a mapping for the UNC and server. In my case, home directories are in the unc \\chs01\nick$, \\chs01.crickhowell.internal\nick$. Sometimes .net will add a . before the $ sign. using {0} will tell HAP+ to put the username is (as usual), so if a unc is \\chs01\{0} it will then connect to the server defined and ask it for the user's quota information on the logical server drive Hiya, Ive already added my unc paths to the web.config, but that doesnt seem to work for me
Netwacky87 Posted June 3, 2011 Author Posted June 3, 2011 Hi Nick, Sorry to bring up an old thread, just thought an update on this would be good, I've managed to get it working (did a little air punch when it worked) lol I figured it was down to our Smoothwall and its NTLM (I think its the NTLM)...I added our HAP site to the "do not require authentication" bit on the web proxy of smoothwall, and it works a treat now. Just in case anyone else with a smoothwall has a similar issue. One thing that would be great to see would be the UserCard update its quota information when things get added/removed from the user area. Cheers Nick, and cant wait for v7 Mart
nickbro Posted June 3, 2011 Posted June 3, 2011 Thanks @mmoseley for that tidbit, the user card is configured to not use proxy servers, unless you use a transparent proxy. (though I could be wrong) v7 is a while off, looking like a summer release, it's a case of finding the time. My computer has been a bit ill lately (dodgy primary hdd)
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