Ruckus Wireless Issues

[Steven]

Hi Everyone, We are having wireless problems in one particular area of the school and this has been an on-going problem. We have 3 Access Points in that building which has 5 rooms in it, 3 of the Rooms have AP's in. There are sets of 30 laptops in each room in that building and it seems that non of the laptops are able to login or fail to login as the wireless connection seems to keep dropping. Sometimes it can take around 25 minutes to get 4 users logged in and its very slow. Anybody got any ideas? We have tried changing channels etc but still no luck.

 

Thanks

 

Access Points used are: zf7942

 

Firmware up to date etc

Edited April 4, 2011 by Steven

[localzuk]

What AP's are you using? What speed are they connected to the network at? How many hops from the servers are the APs?

 

How large are the network profiles? What model laptops, and with what wireless cards? What speed do they generally connect to the APs at?

[BatchFile]

Firmware? as in, have you got the latest one on? we're on 8.2.2.0 build 7

[localzuk]

Firmware? as in, have you got the latest one on? we're on 8.2.2.0 build 7

 

The latest build is 9.1.0.0 build 38.

[Steven]

Laptops used are: Samsung NB30's

Connect at around 65mbps full signal

AP's are connected to network at 100mbps over POE Injectors

Profiles are loaded from the local machine

Wireless cards in laptops are Realtek RTL8192E

 

Have just noticed that the Firmware we have on now is: 9.1.0.0 build 23

Edited April 4, 2011 by Steven

[localzuk]

You aren't the first person to have issues with Samsung netbooks -

 

http://www.edugeek.net/forums/networks/70427-wireless-issues.html

http://www.edugeek.net/forums/networks/49707-slight-problem-samsung-n130-ruckus.html

http://www.edugeek.net/forums/hardware/51059-anyone-using-samsung-n130s.html

 

My suggestion would be look at updating the drivers on the netbooks, and also update the firmware on the ZD.

 

Also, 100Mbps connections back to your network are not really fast enough for that density. You need 1Gbps to connect them back.