Niklah Posted March 23, 2011 Report Posted March 23, 2011 Hey folks, So I used a reseller to buy and install Ruckus in one of the schools I work in and they have been pestering me to renew my support licence but this would be cutting into the budget. So basically I would like to ask how important are this firmware updates? I have had no problems so far.
JoskosSolutions Posted March 23, 2011 Report Posted March 23, 2011 Hey Niklah, I'm sending you a PM Garsh
sukh Posted March 23, 2011 Report Posted March 23, 2011 Hi Firmware updates can be important but to renew your contract on this basis should not be the driver. Consider your warranty and should the firmware update you should be able to go to the manufacturer. Sukh 1
Niklah Posted March 25, 2011 Author Report Posted March 25, 2011 Thanks Sukh, all Ruckus hardware has a lifetime warranty regardless of the support you have. I think that financially for me it makes more sense just to leave it.
sukh Posted March 25, 2011 Report Posted March 25, 2011 np, it's not difficult to support a wireless network from my experience and there's loads of help avaliable. Sukh
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now