Ecalpemos2000 Posted January 17, 2011 Posted January 17, 2011 I currently use Parent Eve and think it is a good syste, however, I have now switched to Outllok web for email and this uses a secure port, not supported by Parent Eve as it is encrypted. Does anyone know about Nova P or something similar, seems daft that Capita do not have a module for this as the data is already in Sims. Any ideas much appreciated as I am not keen on an online system and would rather stick with Parent Eve as I do think it is fantastic.
vikpaw Posted January 18, 2011 Posted January 18, 2011 We don't use anything. What does Parent Eve do for you / what do you need from A N Other system?
localzuk Posted January 18, 2011 Posted January 18, 2011 I'm a little confused. ParentEve is a piece of software, not a site, so has nothing to do with outlook or email. What exactly are you trying to achieve?
Ecalpemos2000 Posted January 18, 2011 Author Posted January 18, 2011 Email the appointments to parents thats why I need a solution to the secure or encrypted port. Parent Eve uses un encrypted port 25.
localzuk Posted January 18, 2011 Posted January 18, 2011 What you need is the address of the SMTP server that Exchange provides - ie. Outlook Web Access is a front end to Exchange, and exchange can (and is usually set up to) provide an SMTP server to users for this sort of thing. Who provides your email?
Brucy Posted January 18, 2011 Posted January 18, 2011 I have recently had to use Nova P for a parent evenings and I absolutely hate it. I was going to look at parentEve over the easter holidays, if I don't like that i'll try and write my own i think.
Sivadam Posted January 18, 2011 Posted January 18, 2011 (edited) ... Does anyone know about Nova P or something similar, seems daft that Capita do not have a module for this as the data is already in Sims..... They do - you have alluded to it. It is NovaP. That is one of the Nova suit of programs that I did not use in pre-SIMS time! So I cannot comment on it. There is some discussion on SupportNet though! I have recently had to use Nova P for a parent evenings and I absolutely hate it.. Seems I posted too late! Edited January 18, 2011 by Sivadam
vikpaw Posted January 18, 2011 Posted January 18, 2011 You should be able to email via port 25. Are you using live@edu or another service?
vikpaw Posted January 19, 2011 Posted January 19, 2011 Well you can connect to that via an Outlook Desktop client, either as an exchange connection or via pop / smtp. Need to check the settings for port 25, but i'm pretty sure it's possible. If not there will be a workaround as ParentEve lets you export your data to csv. Shame to discontinue usage if it works so well at organising things for you.
rob998 Posted January 21, 2011 Posted January 21, 2011 When using live @ edu / outlook live you can only connect to SMTP port 587 using TLS encryption. The parenteve software assumes you are using port 25 which cannot be changed. There would have to be a device in the middle to do the TLS part like a linux box. Configuring it as a mail server to receive plain SMTP mail and forward it to the outlook live server using TLS. This would be an extremely messy way round it.
localzuk Posted January 21, 2011 Posted January 21, 2011 When using live @ edu / outlook live you can only connect to SMTP port 587 using TLS encryption. The parenteve software assumes you are using port 25 which cannot be changed. There would have to be a device in the middle to do the TLS part like a linux box. Configuring it as a mail server to receive plain SMTP mail and forward it to the outlook live server using TLS. This would be an extremely messy way round it. That's how we do our email serving here - we have our own SMTP server which anything internal can connect to, and then it relays it out to the LEA. It isn't a messy way at all, its an elegant way of doing it, as it means you have control over what is sending email from your institution and also allows you to change your upstream SMTP host without having to change the settings on, usually, a large amount of software.
vikpaw Posted January 21, 2011 Posted January 21, 2011 rob998 is right, no port 25 access on live@edu, i had a fiddle last night, however the workaround i was thinking of wasn't adding an intermediate smtp server, more a way to export the data from ParentEve to csv and somehow mailmerge the info out using word/outlook etc. However, localzuk's method sounds like a good idea, if it's something you need often.
PiqueABoo Posted January 21, 2011 Posted January 21, 2011 we have our own SMTP server which anything internal can connect to I've added the SMTP component to the nearest IIS service several times for that.
localzuk Posted January 21, 2011 Posted January 21, 2011 Also, can I make a suggestion to contact the guy who makes ParentEve? My experience with him was that he was very amenable to ideas for changes/additions.
pmillerchip Posted September 23, 2011 Posted September 23, 2011 Hi everyone, Sorry to resurrect an old thread but I've just found it! I'm the MD of the company that makes ParentEve, so I'll be happy to try to get things working for you. Firstly, export to CSV is a standard feature, and ParentEve lets you export in a way that you can do mailmerge if that works for you. If that would be what you're looking for, I can help you set that up. Secondly, you're right that at the moment ParentEve assumes an unencrypted port 25 SMTP server for sending emails. If not having TLS support is a deal-breaker for you then we can look at putting it in for you. If you can test it against your system for us we'd be quite happy to let you have a year's free usage in return. Please get in touch, we obviously would love you to continue using our software if at all possible. Check the ParentEve website for contact details, I'm not sure if I'm allowed to post them in the forum here! Best regards, Peter Millerchip Managing Director Millerchip Software Ltd. 2
localzuk Posted September 24, 2011 Posted September 24, 2011 There we go, as I said, very amenable to change requests! More companies should be like that.
pmillerchip Posted October 5, 2011 Posted October 5, 2011 Just a quick update to say ParentEve now supports TLS encryption and authentication on email, and you can change the port to whatever you like. Best regards, Peter Millerchip.
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