[sims] Spell check crashes system

[dparry]

Staff writing free text comments in Profiles are forced to spellcheck upon saving. Good thing too. Unfortunately the spell check finishes by crashing out SIMS.

 

We use Sims via TS and the Autumn 2010 update claims to improve spell check facilities but our staff are writing reports now and with increasing spell-check-rage.

 

I can replicate error as a profiles operator [and get a sims fault code that goes nowhere] but the the profiles manager does not see the issue. The spell check that comes up looks like MS Office's, we use 2003.

 

Anyone solved/encountered this?

Saw something similar when Assessment Manager first came out but can't remember a solution.

 

Dave

[GREED]

Stating the obvious, but it is a permission error. Are you using custom permission groups, or custom permissions?

[mikeingham]

Had the same problem here. Turned out that profiles writes temp files to users home folder, so those users who had reached their quota limit had a problem and SIMS just crashed.

 

Don't know if this is your problem but could be worth investigating.

Edited December 2, 2010 by mikeingham
Wrong word

[Sivadam]

Is the error code: 4366-6512-2000 ?

If so then it it is resolved by the Autumn 2010 SIMS.net Upgrade.

[dparry]

Neatly bracketing the issue so far. Thanks.

I'm pretty sure it's permissions too. We aren't using any customised groups to my knowledge. Good to know Autumn update will solve this issue [yes, the code matches] - when it rolls out here.

 

Meanwhile, I'll boost myself to profiles manager as a test first then investigate the permissions of the unfortunate report writer. It may also be to do with the TS user permissions on the remote server.

 

Will post any development.