spiceworks 5 tickets reopening

[imiddleton25]

I am having an issue wuth spiceworks 5 were i close i ticket then it seams to reopen its self for no reason.

 

see below

 

[email protected] 22 hours agoNov 11, 2010 @ 11:34 amTicket re-opened.

[email protected] 22 hours agoNov 11, 2010 @ 11:34 amNo Comment

Ian xxxxxxx

assignee22 hours agoNov 11, 2010 @ 11:30 amTicket closed.

[email protected] 23 hours agoNov 11, 2010 @ 10:14 amTicket re-opened.

[email protected] 23 hours agoNov 11, 2010 @ 10:14 amNo Comment

Ian xxxxxxx

assignee23 hours agoNov 11, 2010 @ 10:09 amTicket closed: I have installed latest version of flash and other updates

 

turned on clear type for the screen problem

 

installed net time to syn the clock

[Spiceworks]

Hey there,

 

Was just alerted to your problem. I've sent a priority notice to the support team and they should follow up with you within 24 hours. Feel free to contact me directly if you don't hear anything.

 

Thanks!

 

-Jason