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Posted

Morning All,

 

A bit behind as usual but we've just upgraded our Office installation to Office 2007. It was deployed via GPO using a config.xml.

 

Now when a user logs on the first thing that pops up is the Office configuration wizard. It runs through and finishes. Users can then use Office without any issues. It then asks for a name and initials.

 

Does anyone know of a way to avoid this?

 

We did try another installation method - via script. Thsi worked better but ever time a staff/pupil user opens Word they are given the 'Customer Experience' screen and are asked to put in their name and initials.

 

Which ever way I try and install Office 2007 something goes wrong.

 

We are on 2003 server and users have mandatory profiles.

 

Any advice is welcome,

 

Gareth

Posted

The customer experience can be turned off using the 2007 GP polices you can add I think.

As for the repair, I take it they have not had their profiles reset since the migration? if so it should trigger once to migrate the old settings in their profile.

Posted
The customer experience can be turned off using the 2007 GP polices you can add I think.

As for the repair, I take it they have not had their profiles reset since the migration? if so it should trigger once to migrate the old settings in their profile.

 

Hi ZH,

 

I've looked through the office.adm file and cannot find anything. I thought it was there too but maybe I am missing it. I shall look again.

 

As for the profile - I have changed the mandatory profile on the server. What do you mean by having their profile reset?

 

Many thanks

 

Gareth

Posted

grou

Hi ZH,

 

I've looked through the office.adm file and cannot find anything. I thought it was there too but maybe I am missing it. I shall look again.

 

As for the profile - I have changed the mandatory profile on the server. What do you mean by having their profile reset?

 

Many thanks

 

Gareth

 

Its probably under office 2007 rather then a specific app under the misc section, I cant look it up as we are 2010 here and I dont have the adm files for 2007 any more.

 

So you have *migrated* the mandatory profile once and then replaced the server mandatory profile?

Profile reset is more for those with roaming profiles (like us)

Posted

Yes all done - I've found the customer opt-in setting and have changed our Office.adm to reflect this on a per user installation.

 

Now for the user details section - any idea why they are not being taken in automatically?

 

Gareth

Posted

I had an email yesterday saying there was a message in this thread from FN-GM. The message said:

 

i had exactly the same thing last week.

 

Run this code in a batch file and set it as a startup script.

 

 

Code:

---------

if exist "C:\Program Files\Microsoft Office\Office12\kphspatched" goto :eof ELSE

reg add HKCU\Software\Microsoft\Office\12.0\Word\Options /v NoReReg /t REG_DWORD /d 1

md "C:\Program Files\Microsoft Office\Office12\kphspatched"

 

Yet looking here, the message doesn't exist.

 

Gareth

Posted
I had an email yesterday saying there was a message in this thread from FN-GM. The message said:

 

 

 

Yet looking here, the message doesn't exist.

 

Gareth

 

FN-GM deleted that post, I guessing because he thought you had sorted it.

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