How much to "charge" for printer installation?

[beeswax]

We're due to become a fully managed service in 2012, and I've been looking at ways to prepare staff for the change. One of our faculties recently agreed to consult the IT techs before buying a printer, but in the end they simply went ahead and bought one which we wouldn't have recommended. As with a fully managed service, there is a catalogue of hardware from which the MSP would like us to buy, and which they would support. I've explained this to the head of this particular faculty and said that as this is "non catalogue" i.e., we weren't consulted, there would be a nominal charge of £125 for installing it. Do you think that's about right? Edited October 9, 2010 by beeswax
appalling grammar

[Butuz]

Well assuming it takes you half an hour to install it that makes your charge effectively £250 per hour?

 

Do you think that's about right?

 

Butuz

[CyberNerd]

Well assuming it takes you half an hour to install it that makes your charge effectively £250 per hour?

 

Do you think that's about right?

 

Butuz

 

TCO for the lifetime of the printer it is a bargain

[AyatollahPies]

Well assuming it takes you half an hour to install it that makes your charge effectively £250 per hour?

 

Do you think that's about right?

 

Butuz

 

 

You've never had to deal with a Solicitor have you?

[steve]

I'd say about the £100-150 per hour (minimum 1 hour) for install is about right - depending on printer type. If inkjet / usb then bottom end, if network laser top end.

 

For day to day support I'd add £30-50 pa given is not catalog (if taking it on support at all).

[theeldergeek]

Well assuming it takes you half an hour to install it that makes your charge effectively £250 per hour?

 

Do you think that's about right?

 

Butuz

 

You don't then?

[beeswax]

You've never had to deal with a Solicitor have you?

 

I'm married to one.

[AyatollahPies]

I'm married to one.

 

Could be worse. You could have married an estate agent.

[e_g_r]

double it and add a naught, thay aint seen nothing yet!!!! Just glad i left a surpless in the licences budget so havn't got screwed by the new boys!!!