seanmh Posted July 5, 2010 Posted July 5, 2010 Just got this error via email from our Dell 1320N printer: Service Call: (009-340:00002000:Contact customer support if this failure is repeated. Anyone any ideas? - have tried restart etc printer starts OK then get error light on printer can still access web interface etc. Typical: printer is out of warranty and I've just recently bought new cartridges for it.
seanmh Posted July 5, 2010 Author Posted July 5, 2010 Solved; Managed to fix this: was a dirty sensor under the front cover of the printer: cotton bud sorted this. 1
Harlquinth Posted December 24, 2012 Posted December 24, 2012 If anyone else is having the same problem, and isn't sure exactly where the sensor is (like I was earlier!), see the "Cleaning the CTD Sensor Inside the Printer" section on this link: Documentation Hq. P.s. Have a Merry Christmas! :-) 2
famousfive Posted February 6, 2018 Posted February 6, 2018 had this today and this fixed it cheers. Online documentation moved so here is the relevant page on cleaning CTD 1
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