Smoothwall School Guardian - Replacing interface card

[broadcaststorm]

All,

From what I understand, the "red" interface card in our school guardian has died, a contractor cut a cable and the card no longer works.

To add to my headache, my smoothwall man has left under less than ideal circumstances, taking documentation, contacts etc with him (HR are dealing with him as I type!).

If I drop a new PCI ethernet card in, how can I configure the new interface?

I've already tried adding and configuring a new interface but I cannot fathom out what I am doing wrong, it's just not "working" - i.e no machines behind the smoothwall can get a web connection.

The new ethernet cable works fine, so everything before the smoothwall works fine.

 

Thanks

[tom_newton]

Hm. Sounds odd. Red interfaces are usually simplest to change. You have not got an upstream switch that is caching arp badly have you? If so, give the switch a reboot and try again.

 

Other than that - call our tech support folks, they can have a look over your config with you.

[broadcaststorm]

Hi Tom,

A managed switch seemed to have been casuing the issue, it's all working now!

 

Thanks

Dan

[tom_newton]

Glad it is sorted. Pesky switches