[ms office - 2003] WordTalk - "System Error &H80004005 (-2147467259). Unspecified error"

[Darryl_Wilcox]

Hi

 

A member of staff at our school wishes for the add-on toolbar "WordTalk" to be installed onto the PCs she uses in school. However I went to install it and all went fine, applied the toolbar to word, started word typed a random paragraph to test it and pressed the "P" button on the WordTalk toolbar (which makes WordTalk speak the paragraph). Instead of speaking it, it just comes up with the error "System Error &H80004005 (-2147467259). Unspecified error".

 

I searched online and found a Microsoft support page, which you can find here. It explains how it's to do with the .exe made in VisualBasic 6. I understand what it's saying however the weird thing is that the member of staff has already used the toolbar at home and it works.

 

The only thing I can think of is that there's something not on our system that the program needs to function or even something on our system that prevents it from working.

 

Any ideas?

Edited April 1, 2010 by Darryl_Wilcox

[round2it]

is the machine part of a domain or a standalone

[Darryl_Wilcox]

Part of a domain

[round2it]

does the error occur running as an administrator as well as a restricted user?

 

i would first of all try a reinstall of office just to make sure everything is ok.

 

then reinstall all the microsoft visual basic runtimes

 

reinstall the wordtalk

Edited April 1, 2010 by round2it

[Darryl_Wilcox]

I have figured it out, I should have checked this before.

 

Found this on another website:

"If you get a Microsoft Visual Basic error with a code like “System Error &H80004005 (-2147467259)”, this means that the voice currently selected is not totally compatible with WordTalk, so you will have to use the WordTalk Configure tool (it looks like a spanner) to choose another voice. Unfortunately, the excellent Elan voices used by programs like Clicker 5 and Solo don’t work with WordTalk."

[round2it]

i saw that on the word talk website

 

just presumed you would have seen it.

 

[Darryl_Wilcox]

yeah i should've looked more closely the first time around lol.

 

Cheers for your help though.

[round2it]

No problem