HP ML350 G5 Fan failure

[ianniow]

Well that is what it is saying.

When I take the side panel off and watch the fan while trying to start the server, the fan starts and then stops a number of times and then the server beeps and tells me fan5 failure which is the processor1 fan.

I am also having great difficulty in finding out how to order one of these fans.

Help

[mrmontymick]

Why don't you try here:

 

HP PartSurfer

 

Put in the Serial No of your machine or the product no, select your machine from the search results and it will give you a list of all parts available for that server type - it's normally fairly comprehensive.

 

Once you have the part no any HP Supplier should be able to get it for you - if you have a half-decent supplier they can probably find the product number of the part for you anyway.

[glennda]

Well that is what it is saying.

When I take the side panel off and watch the fan while trying to start the server, the fan starts and then stops a number of times and then the server beeps and tells me fan5 failure which is the processor1 fan.

I am also having great difficulty in finding out how to order one of these fans.

Help

 

have you checked its not under warranty?

[ianniow]

Thank you for your helpful replies and have now raised a warranty request

[ianniow]

Just a Quick update. (I am sure no one is interested)

DHl tried to deliver at 18:48 last night

But they did return this morning.

I opened the package to discover a lovely new Chassis fan

So I am still stuck with a dead server waiting for a processor fan