blackberry scroll wheel issue

[RabbieBurns]

Got one of the SMT blackberrys here and the issue is that the roller ball on my blackberry isn’t working so they can’t scroll down – only up.

 

Is this a common issue with a blackberry? Ive never used one in my life before so have no idea.

 

Or is it broken completely?

[superfletch]

My Blackberry is very similar - it will scroll both ways but with a huge bias towards up. Makes navigation very difficult.

 

Previous BB was fine for a couple of years though, I wouldn't fault them overall - great devices.

[Sylv3r]

That happens to mine occasionally - I think it must be dust or fluff as a quick blow soon gets it working again. Theres ways to remove the ball to clean it which I tried on my Pearl, but never tried it on my bold now.

 

BlackBerryInsight How to clean your BlackBerry’s Trackball