smartboard 680i - not functioning

[exim]

Hi

We have a smartboard 680i with unifi projector that is not functioning. It doesn't repond to the control panel (stays orange), and the projector does not start up with all 3 indicator lights slowly flashing green in unison.

 

Anyone come across this / a fix?

 

The manual does not describe this behavious in its section about indicator lights.

 

Lamp issues show red, so It mustn't be that.

 

 

I'm awaiting a response from out installer, but in the mean time, any advice?

[MYK-IT]

Various options:

 

1) Power cycle

Remove power and USB Lead and reconnect.

 

2) Hard Reset

Small reset button in control box behind bottom right corner of Smart Board

 

3) Contact Steljes

We had a faulty Unifi projector once.

[exim]

Various options:

 

1) Power cycle

Remove power and USB Lead and reconnect.

 

2) Hard Reset

Small reset button in control box behind bottom right corner of Smart Board

 

3) Contact Steljes

We had a faulty Unifi projector once.

 

Thanks - had/have done all 3.

An engineer will be down next week - pretty good service.

 

Now to put up with teachers nagging "when will it be fixed"

[MYK-IT]

Hi Exim.

 

Glad to hear it's getting fixed next week...

 

forgot another thing to suggest:

 

4) Remove bulb cover and check bulb / connectors

We had a fault once that was due to 1 of the (2) spade connectors on the actual bulb unit had come off.

 

Make sure you switch off from mains and allow adequate time for the bulb to cool down before checking.

[exim]

Steljes had to replace it in the end, although they came with the wrong projector to start with - UF55 instead of UF45.

[exim]

New old issue with the Smart UF45 projectors which I'm sure is quite common.

The status lights going red and the control panel power button unresponsive. Stuck like that untill you climb up and turn off the unit and back on again.

 

I believe it's a temperature warning, but happens every few months even weeks with some units, even from brand new.

 

Anyone found a long term solution?