WSUS unable to download updates

[Chuckster]

In the event log of I keep getting this error (Error ID: 364):

 

Content file download failed. Reason: The client does not have sufficient access rights to the requested server object.

Source File: /msdownload/update/software/updt/2008/10/spdhelp-en-us_3c2ef9239ddeb5d6f3fa3eb23b027df1d200f4a9.cab Destination File: d:\WSUS\WsusContent\A9\3C2EF9239DDEB5D6F3FA3EB23B027DF1D200F4A9.cab.

 

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

 

It seems that WSUS is unable to download the MS Office Compatibility Pack Service Pack 2 (SP2) and a further 3 additional updates: Office Accounting 2007 (KB946690), Expression Web 2 (KB957827) and Office Outlook 2007 (KB952142). I've tried re-downloading them to no avail. Is anybody else getting the same problem?

[kmount]

Google's got quite a few results about this; couldn't find anything conclusive from a quick look.

 

Assume the hard disks not full or owt daft?

[sted]

i have this in leeds schools (identical server setups at home or the office to test it dont generate this) so i assume that in my case lln are blocking those updates for whatever reason (annoying as it means office updates dont download and some others meaning i get an event log full of errors for no reason)

[leco]

i have this in leeds schools (identical server setups at home or the office to test it dont generate this) so i assume that in my case lln are blocking those updates for whatever reason (annoying as it means office updates dont download and some others meaning i get an event log full of errors for no reason)

 

Ah that's interesting as I was having the failed to download, on a laptop at work, thought it was the laptop (it is getting on a bit). I wondered if the size of the download was an issue perhaps. But there again I've had larger ones that have succeeded.

 

Maybe a question for YHGfL?

[jmcdermott]

not sure if it is the same up your way but for bigger downloads we have to make sure we use updateproxy.SWGFL.org.uk instead of the usual staffproxy.

 

worth a check?

[leco]

Certainly worth checking thanks - I only know of two proxies here proxy (for admin) and primaryproxy which is the main one.