tom_newton Posted April 15, 2009 Posted April 15, 2009 Ordered a regrade from 2Mbit - 8Mbit on my home line at 7. Immediately got through on 0800 number. System was down, but the cs rep said "try online in 10 mins". Ordered a regrade 10 mins later... did the washing up, came back.. and its done. 5 gold stars for those guys. Not the cheapest though.
Oops_my_bad Posted April 15, 2009 Posted April 15, 2009 Wow - impressive service, I can only assume they havent yet assimilated Sky's shocking CS standards
tom_newton Posted April 16, 2009 Author Posted April 16, 2009 They seem to be staying fairly separate - 0800 no. for UK callcenters, CS open at 7pm (as opposed to my bank, who close at 5). Now getting 6.4x0.64 out of the advertised 8x0.78 - not at all bad on ancient copper.
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