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Posted

We've all had it. A fault has appeared on a machine/projector/IWN, whatever, and the person reporting it is adamant that it hasn't been touched. The fault is usually something that the average year 7 kid could fix without looking up from his playstation, so what do you put in the call log?

 

A couple of my favourites are.....

 

PEBCAK

There was an issue with some of the digits in the bio/hardware interface

 

The second one once got me a pat on the back from the dept. head after I 'fixed' his wireless connection problem on his laptop (I turned the wireless switch back on) :D

Posted

PEBCAK and its many variants

Layer 8 error

ID-10-T

IUE

Layer 9 error (refers to upper management rather than normal users)

RTFM

JGI

 

All ones which I carefully taught to my techncian before I left.

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