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Posted
Hi Si

My inclinination too is to try another manufacturer. We have been fsc resellers for 6 years and the reasons we stayed with them was because the warranty support was good, but I am finding that schools are preferring to miss out on the extended warranty anyway (cost V risk equation). The bloke I dealt with didn't even have the courtesy to call me and it took 2 weeks to investigate with absolutely no feedback inbetween. So, like you I am going to try elsewhere and use them as long as I think its the right thing to offer our customers :)

I'll let you know who we "fall into bed with" Si, maybe we can do business :)

 

Jim

 

P.S. you know who I am don't you??? (the good looking one LOL)

 

Tony - how much were the HP's?

 

I paid about 350 a machine i *think*, I will check the invoices.

Posted

@jim

OK I've switched my purchasing to another manufacturer - lets see if that brings FS to the table apologising profusely.

 

(Well got a quote in for 1PC - but its a start :) )

 

regards

 

Simon

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