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Posted

Many times staff seem to be using email as instant messaging (IM) system.

 

Has anoyone here implented a proper IM system using either MS Exchange Server 2000 or Live Communications Server? Do any of the Lnux schools use Jabber?

 

Do you bother with logging?

Posted
What about wildfire im server and spark client from http://www.jivesoftware.org/ ?

 

Ben

 

 

We use that here, well I do and the other ICT teachers. Never really deployed it site wide. Works fine as far as I have tested - LDAP authentication to AD server. Runs on a Win 2003 server with the spark clients on XP.

 

fooby

Posted

fooby: cool what do you find it's good for just chatting or for a better ict support response?

 

I was wondering about using an xmpp server for a live help system.

 

Ben

Posted

Hmm don't know really. We were thinking of adding IM to all staff desktops. But really I don't want to provide and instant response - rather have a helpdesk website. Live help means live interruptions all day, mostly i'm there sorting the network I would rather the technicians do the IM however they are off fixing hardware issues elsewhere. I can see teacher to teacher it might be useful though.

 

Having just the head of dept IM'ing me is bad enough..... 170 (ish) staff doing the same? nightmare.

 

fooby

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