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Posted

hi in ICT room one pc is not booting up. its come to the screen where safe mood, boot with network, comand boot, last congigration boot and boot nomally.

 

if i coose any of them its flashing the windows xp and restarting again.

ITs dell Optiplex 755 with windows xp, sp3

 

any ideas?

Posted

i would disable automatic reboot so it comes up with the Blue Screen of death so you can google the blue screen of death error message to establish what is causing the issue - it may be a driver in which case if you start in safe mode ( without networking etc ) if it will allow you to get into safe mode you may be able to remove that driver, if its more sinister then a chkdsk /r as per above would be a good start - if chkdsk /r gives you errors then you may have to do a fixmbr or fixboot but I would leave those until last.

 

If you just want to start completely from fresh then I would do the last 3 commands in that order and either re install xp along with drivers etc or re image it in some way shape and or form ie sysprep / RIS / WDS or ghosting it or whatever you use to re image your computers.

 

Also is the power supply powerful enough to support all the hardware on that computer ( has it had an upgrade recently ) ?

 

Is it over heating ? go into the bios and check temperatures ? As the heat sink may not be making contact on the CPU correctly.

  • Thanks 1
Posted
With boot problems, we all know that just banging another image on is the quickest way to fix the problem and there are some people that say run chkdsk and fix mbr (i am one of them) but to be honest, it depends on are fair few factors. Most of the time, teachers want machines up and running as soon as so sometimes the best way is to bang the image back on. Surely if the machine has the users files on it or something of that nature you can go two ways... either try to fix the problem (again, depends how desperate the user is for the machine) or take out the HDD, plug into another machine, back it up and wipe it and start again. I have used the chkdsk (along with the various commands) and fix mbr commands so many times in the past and to be honest there are times where i wished i hadnt bothered as 3 hours had passed and it hadnt fixed the problem. Also, sometimes using the repair install can slow the machine down even more.
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Posted
I completely agree re imaging is easily the fastest and most efficient way if you have that available to you although from the nature of the first question one would guess it isn't?(Some people aren't lucky enough to have things like norton ghost on RIS) and as already stated if there is important files they should be backed up depending what you have available to you depends how you do this.
  • Thanks 1
Posted
if you dont hav time, then re-image and do it the lazzy way :) But if you have time, then at least have a go at fixing the problem :playball:
Posted
With boot problems, we all know that just banging another image on is the quickest way to fix the problem and there are some people that say run chkdsk and fix mbr (i am one of them) but to be honest, it depends on are fair few factors. Most of the time, teachers want machines up and running as soon as so sometimes the best way is to bang the image back on. Surely if the machine has the users files on it or something of that nature you can go two ways... either try to fix the problem (again, depends how desperate the user is for the machine) or take out the HDD, plug into another machine, back it up and wipe it and start again. I have used the chkdsk (along with the various commands) and fix mbr commands so many times in the past and to be honest there are times where i wished i hadnt bothered as 3 hours had passed and it hadnt fixed the problem. Also, sometimes using the repair install can slow the machine down even more.

 

True I wasn't dis agreeing - I was just giving available options which half had already been stated.

 

Although if you re image the machine and its a hardware issue ie power supply or over heating - that won't solve that issue.

  • Thanks 1
Posted
We call it "the black screen of death" happens a lot, the rebuild is less hassle than sitting in front of it for an hour faffing.
Posted
True I wasn't dis agreeing - I was just giving available options which half had already been stated.

 

Although if you re image the machine and its a hardware issue ie power supply or over heating - that won't solve that issue.

 

i agree, im gonna try to fix it tomorow,,, its worth of trying..:bowl:

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