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Do your SMT (Senior Management team) listen to you?


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Posted

Hi All,

 

Just a quick one to ask you about!

 

I'm a Network Manager in a secondary school, relativly new to the school as have been here only 6 months. I'm currently drawing up a development plan and proposal to improve out ICT facilities over the next 3-4 years. This proposal will be presented to the SMT Team, head and Govenors.

 

What I wanted to ask from other school ICT Support staff was do your SMT team team actually listen to you and take heed on your advice? More importantly are they willing to invest money when you say its needed. It can be very hard to convince a non-techy to spend £1000's on software or servers they wont be able to see!!!

 

Thanks in advance!

Posted
Yes they do, but you have to sell it in a way demonstrating the benefits to the school, either increased productivity or improvements for Teaching and Learning. You will generally get nowhere if you get technical.
Posted
Also, forgot to mention, on first presentation and costing leave yourself plenty of 'wiggle room' in the budget so that you will definitely come in under budget. Nothing worse than overspend on projects, gives you a bad rep for next time.
Posted

They kind of throw money at us here, though sometimes they get a bit carried away with wanting more clients so we do have to remind them we need more backend stuff to support them

We get about £20k for network infrastruture though

Posted

I would take them to another school to show off what they have. My new school had a budget of £3,000,000 on IT and Technology. We have many people from other places looking at the equipment.

 

Z

Posted

Yes they listen to me, and as long as it doesn't cost too much money they'll act on it.

 

I have a pretty good relationship with the SMT, I'm pleased to say. (If you'd asked me 2 years ago, I wouldn't have believed I could have said that!)

Posted
at the moment there is that much crap in there you cant see the floor! We have a nice office though.

 

PS: its not BSF

 

I would have gold plated connections for everything :)

Posted

Yes, very much so.

 

It has taken time but I totally believe that they have faith in me and do listen to me.

 

the best advice is never bullshit about anything, if you are not sure tell them that you will be looking into it and also talking to other school is a great talking point to show you really understand what a school needs.

 

as mentioned leave the technobabble down to a min and draw on examples where what you are proposing has been used and show them that is has worked and if it is a bad example tell them WHY, as long as you are honest, open and have every answer that you think will be thrown at you.

 

and don't be a yes person. the amount of respect you can get from a well worded "no" is quite impressive.

 

hope that helped.

 

Tony

Posted

Yep, they listen to me, this is due to

 

1. Partly due we're a good team and get things done and

2. Partly due to our predecessors and the mess they did...

 

Hence they see for themselves the improvements. We always give 3 options:

 

1. Cheap & nasty

2. Average & OK

3. Expensive & excellent

 

Give pro's and con's, also running costs. Most of the time we always end up with the go ahead for the average costs, which suits us fine. The prices we base any project on would be web prices, once we've been given the go ahead, we then start negotiating with our suppliers.

 

-Ken

Posted
As much as a 'no' is often needed you can come across negative if used to often. Try using the line of 'it may technically be possible but a) increases workload 50% meaning we can't do other things b) will cost 50% more than we have or c) having looked at other schools who have done / tried similar it has had minimal educational impact. Backing the last one up with evidence will be the thing that gets you most respect in my experience.

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