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Posted
Do you host your website with an external hosting provider? If so it is likely you are on a shared or virtualised server and one of the ways that smartfilter uses to filter sites is based on IP addresses. It is likely that a site hosted on the same server as yours is the cuase of the issue. Just tell Smart Computing that your site is being blocked & why and you should find your site unblocked in short order. Here's the link TrustedSource - Check Single URL
Posted

That domain is on an external host (Zen). It just has a simple php redirect to our joomla site which is hosted on LancsNGFL. The original domain is there for historical reasons (it was our school website hosting pre-LancsNGFL).

 

The problem was reported to Westfield this morning, but there's still no sign of it being fixed.

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