[ms office - 2007] Strange behavior opening excel 2007

[imiddleton25]

We have moved our users to Office 2007 and we have lots of users who have this

issue. When opening an excel file, the file does not open. Excel will seem

to open but instead of seeing the spreadsheet you see a pale blue screen and

the ribbon is grayed out. If you click on the restore down button then the spreadsheet will appear. Or if you right click and calculate now it comes up. If you open Excelk first and the go file open its fine. Only a problem if double click on a excel file.

[bossman]

Are the Excel spreadsheets from 2003? as 2007 will cause this to happen first time they are opened directly from the file.

After you have opened them from inside 2007 application using file>open file etc will they then open directly from the file by double left clicking or is the same fault occuring?

You may have to instruct all users to re-save their docs in 2007 format.

[imiddleton25]

I tried that still the same

also created new 2007 worksheet and its the same

Log on as admin on these machines works fine but just students and staff.

[imiddleton25]

In case anyone else gets this problem here is a couple of fixes

 

 

Sometimes one of these works when you're having trouble with double

 

clicking on

the file in windows explorer:

 

Tools|Options|General|Ignore other applications (uncheck it)

 

--- or ---

 

Close Excel and

Windows Start Button|Run

excel /unregserver

then

Windows Start Button|Run

excel /regserver

 

The /unregserver & /regserver stuff resets the windows registry to excel's

factory defaults.