BENQ RE7504 USB C 5 in 1 ports

[frankland]

Hi.

 

I'm considering buying a fair amount of new RE7504's this summer. 

 

My main concern is that only the front USB-C port supports 5-in-1. And not the side port, can anyone confirm if this is correct?

 

I'm hoping the side port does support it, as having a cable hanging out of the front IO panel WILL get knocked and damaged sooner or later, where I am at.  

 

I've also heard that these boards can be very selective about what cables will work with the 5-in-1. Even more of a concern if we are then potentially looking at expensive, specific cables being knocked and damaged along with the ports.

 

Does anyone have any hands-on experience?

 

Thanks.

Edited April 30 by frankland

[gszech]

You're absolutely right, kids will eventually snap anything sticking out of the front of a display. I highly recommend checking out ProWise TVs before you buy. They offer similar USB-C capabilities (DisplayPort and charging), and as a bonus, their TV management system is very good.

[LeMarchand]

1 hour ago, gszech said:

You're absolutely right, kids will eventually snap anything sticking out of the front of a display.

 

...and teachers will do their best to snap anything stuck in the side/back of a display. Found 2 HDMIs and one USB over Easter.

[frankland]

It's the teachers i'm worried about..😁

[BenQ_Chris]

Hi @frankland on the BenQ RE04 only the front USB-C port supports, video, audio, data and power. The USB-C port on the side is for passthrough only (e.g. USB keyboard).

 

The RP04 and RP05 series features a USB-C on the front and the side that supports video, audio, data and power.

 

Two things regarding USB-C that is often missed is the cable length and cable type, we provide a 1.5m cable, most cables don't go longer than 3m. There are brands that do 5m+ but these can run very expensive (£100+). Regarding type of cable, it isn't so much as the BenQ boards are selective with type of cable, and more you have to use the correct spec of cable (USB 3.2 gen 1 or above). It's really easy to have a long USB cable, I have a 10m one, it will only do power (and not fast charging); but is perfect for hotel stays that don't have plugs by the bed.

 

We also have subscription free (for life) Device Management System (DMS), Account Management System (AMS), integration with Google and Microsoft SSO, messaging platform (Broadcast). The screens (upon registration) also include a 5 year de/re-install warranty. The screen also includes casting (InstaShare 2) and EZWrite 6 whiteboard app (also available FOC for Windows, macOS, iPadOS and Android.

 

If you have any questions on ports and cables or anything else, I'm here to assist; feel free to drop me a DM.