Adobe Reader 25.001.20982 Issues / Workaround(s)

[MYK-IT]

Just in case you have deployed the latest Adobe Reader (25.001.20985, 2nd December 2025) via PDQ Deploy etc.and encountering problems, such as

 

• Acrobat failed to load its Core DLL
• Unresponsive

 

Adobe Acrobat Reader no longer starts for many users | heise online

 

 

Current solution is to either:

 

• Uninstall latest update, and install older version
• Deploy Microsoft Visual Studio C++ Redistribution v14, x86
  (e.g. Microsoft Visual C++ 2015-2022 Runtime 14.44.35211.0 within PDQ Deploy)

[chazzy2501]

I guess you have operational needs to not just use edge and avoid this pita. I just resisted and resisted and now it's all edge.  So many users insisting they need the adobe reader for PDF even when using edge for weeks... 

 

 

[psydii]

This is giving similar vibes to an Intune Company Portal breaking update. (caused by msi logic not updating config files because they don't have version tagging in the original installer, and a newer dll breaks on installs upgraded from an older config Company Portal Stuck on Downloading: Token Error IDX12729)

 

Might be worth looking to see if there is an older config file hanging around.