Gongalong Posted October 8, 2025 Posted October 8, 2025 Hi folks, Has anyone used the Visio web app recently? We’ve got the A1 365 license, but when I try to open Visio today it gives me a “we are sorry, something went wrong” page. I can’t remember for sure whether I’ve ever used the Visio web app (I have a desktop app license) but it does seem to be licensed under A1 https://support.microsoft.com/en-gb/office/about-visio-in-microsoft-365-d6842470-5c65-4058-88d8-bd3a8b683e8a and https://learn.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/office-365-education Nothing listed as an issue on service health. Has anyone else used it recently with an A1 license? I’ll give Microsoft support a try as well. Thanks
DeGrimmy Posted October 8, 2025 Posted October 8, 2025 Not necessarily Visio, but I've had trouble getting to the Microsoft Admin Centre today and I've been getting a similar "Something went wrong" page. I wonder if there are just some odd issues with Microsoft services today? 1
Gongalong Posted October 8, 2025 Author Posted October 8, 2025 I can believe it! They're not great at keeping service health updated. I'll see what support say...
bknaggs Posted October 8, 2025 Posted October 8, 2025 It's just let me open something I was working on yesterday.
Gongalong Posted October 8, 2025 Author Posted October 8, 2025 Thanks. Yep, looks to be back. It was a temporary outage, despite no mention on service health.
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