Clarion Call Support Unavailable - Anyone Else?

[ElGrandeJefe]

Morning all

Put a call in last week with Clarion Call before BETT about an issue with text messages failing, been trying to chase it up this week, now cant reach their support site,or main site and if you ring the support number then I just just get a message saying this number is not accepting calls from this location, however I can login to their myclarioncall site to send emails and texts.

Anyone else having issues?

[localzuk]

Their site is working fine for me, as does their Zendesk.

[ElGrandeJefe]

Really seems very odd as it just cant get to any of their sites from any device and now found this which make it a bit more concerning, https://www.thegazette.co.uk/notice/4796526

[Chockster]

Could possibly be different companies? Looks like http://www.clarioncall.co.uk and http://www.clarioncomms.com are separate entities to me.

[localzuk]

Oh, yeah. I'm talking about Clarion Comms.

[IonutZ]

We are having the same issue, can't send text messages. It worked until the end of last year.

[ElGrandeJefe]

They have gone in to liquidation as the link I posted above says, myclarioncall site at the moment is still up and sending emails only but nothing else is, their phones and main website all dead.

 

Apparently some schools were informed, we weren't, get somebody at school to contact the administrators to be added to the creditors list to at least try to recover something as part of the liquidation and start looking for a replacement asap, other suppliers are aware of the problem just not all of Clarions customers.