New year, new you, new BenQ Interactive Display - getting the most from your screen!

[BenQ_Chris]

Whether you've just installed a new screen over the Christmas break or you’re thinking about upgrading your current set up, it may be time to talk to BenQ.

 

We offer demos (remote and in person) and will be at Bett 2025 (NE10), drop by for a complimentary coffee from our excellent barista, or join us for cocktail hour between 16:00-17:00 Wednesday & Thursday of Bett.

 

Below are some of the key features we have, but not all of them!

 

Our interactive displays can be used as large monitors, interactive displays or wireless casting screens, there really is no "correct" way to use them.

 

We also offer a host of complimentary benefits that you may find useful:

· Google Play Store (EDLA) integration (RE04 and RP04), using DMS you can control access to this and which apps are visible on the screens - LINK

· DMS - Device Management System (this has recently had a big upgrade at no cost) - LINK

· AMS - Account Management Service - LINK

· Broadcast - Messaging service - LINK

· Instashare 2 - network based casting supporting Android, iOS, Chromebook, PC, mac & integrated AI features - LINK

 

Now all these cloud services do require internet connectivity, all the panels come with built in LAN ports or alternatively there is a wireless dongle (WD02AT) that is available as an optional accessory; however it is included as standard with the RP04 screens.

 

On our latest screens there is also EZWrite 6, a huge step forward from us with the built in whiteboard software. It is also available at no extra cost for PC & Mac - LINK

 

I fully appreciate that that is probably a lot to take in, which is why we have launched the BenQ Academy - LINK

 

Users can log in to their account (once set up) and they can track their progress through the various videos hosted here. We are CPD certified and are well on our way to getting the BenQ Academy certified as well.

 

Warranty (de/re-install) - register the product to get an FOC upgrade from 3 to 5 years (RE, RM, RP 65" and larger) - LINK

 

In the unlikely event of your product being faulty, please contact our customer care team - LINK

 

We also can support training and configuration.

 

Should you have any questions or would like to arrange so training sessions for you or your staff please drop me a message. I'll do what I can to help.

[glen_j]

Hi Chris,

We have benq screens RE7501 and RE7503 but on the RE7503 screens the DMS only works when the screens are in android mode. They appear as offline in dms when the input is selected as HDMI we are using the WIFI dongles. Support have said this is expected behaviour but renders the dms inoperable. Do you know if the RE7503's will work online if connected to LAN via cable or if there's a firmware update to fix this? The RE7501's seem to be fine.

[BenQ_Chris]

Hi @glen_j - I've been told there is no FW fix possible. Can I ask which USB port you are using on the RE7503? I've been told that the USB 2.0 port (either the hidden USB port or the lower USB port on the side). I have been told that this issue should not occur if using LAN.

[glen_j]

Hi @glen_j - I've been told there is no FW fix possible. Can I ask which USB port you are using on the RE7503? I've been told that the USB 2.0 port (either the hidden USB port or the lower USB port on the side). I have been told that this issue should not occur if using LAN.

 

Thanks for your time at Bett, I've moved the adapter to the hidden USB port on the left hand side and it's now working as expected. Now to move them on the other 70 odd boards we have

[BenQ_Chris]

@glen_j I'm glad that I was able to help and that it is now working.