Intune Reinstall Windows

[petben]

If I need to completely reinstall an Intune device (I actually want to use MDT with a vanilla W11 image - if it's completely F'd)

 

There's 3 places

• 
  
• Intune device
  
• Entra device
  
• Autopilot entry
  

 

After imaging and running through autopilot It seems to error on 'registering your device for mobile mgmt' unless I remove it from all 3 of those places and then reimport the autopilot .csv.

 

surely there's a better way?

 

 

EDIT - In fact even just doing a 'reset' of a working device it fails on 'registering your device for mobile mgmt'

Edited December 2, 2024 by petben

[Oaktech]

Following... That's what I've been doing and it beggars belief that there isn't a blanket 'nuke this device from orbit' button.

[jnfarmer]

I've never had to go as far back as reimporting the hardware hash. But yes, having to remove from many locations is a massive PITA. It would just be nice if the error given was a bit more helpful as well.

[petben]

I've never had to go as far back as reimporting the hardware hash. But yes, having to remove from many locations is a massive PITA. It would just be nice if the error given was a bit more helpful as well.

 

You can delete the device from Intune but not Entra if it has a connected autopilot device, so it’s either just Intune or all 3 meaning a reimport of Autopilot. What process do you follow?

[petben]

I think it’s also relevant what deployment profile type you’re using. We use ‘self deploying’, where apparently you can ‘unblock device’ (as it has a 1 deploy limit)….but that doesn’t seem to work either.

 

Why so tricky Microsoft?

[jnfarmer]

You can delete the device from Intune but not Entra if it has a connected autopilot device, so it’s either just Intune or all 3 meaning a reimport of Autopilot. What process do you follow?

 

Good point. I think I have previously just deleted from Intune, but now I am doubting myself as I haven't used Intune for a few months, although will be starting again at my new place.