[sims] ParentPay Pre-Adminssion Sync Failing - SIMS

[SJ98]

Hi all,

 

I have been asked by our finance team to auto update pre-admission students so that they are visible on ParentPay. When I have gone to do this, the MISSync says the below:

 

WARNING: All pre-registration records were ignored due to missing ID numbers - other records have been uploaded normally (10011)

 

what is this in relation to on SIMs? all of the students have UPN numbers already, but they don't have an admission number until near the end of August when we officially accept them. We have had them on the system way before the end of August though, so we don't know what we need to sort?

 

Thanks,

Sam

[coolhands]

There is a patch 28870

 

https://www.edugeek.net/forums/mis-systems/172151-parentpay-mis-sync-cant-see-pre-admissions-sims-2.html

[SJ98]

Hello coolhands,

 

Thank you for connecting me to this thread. I've just had a read through now and have requested the patch from ParentPay support.

Only difference that I can possibly see, is that we don't accept our pre-admissions until late August, but we're usually able to pull the data through way before then anyway?

 

Thanks,

Sam

[tech-man]

They will pull through, need to be in Accepted state in Applications on SIMS.

[SJ98]

Hi tech-man,

 

They are already in accepted state I believe, so they should already be pulling through but they aren't.

[SJ98]

Hi coolhands,

 

I would just like to say thank you, I applied the update that was given to me by ParentPay and the pre-admissions have pulled through!

 

Thanks again for your help with this.