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Posted

Is anyone using Mosyle to manage old ipads (IOS 9.3.5)? I have been using their free version to manage a number of old ipads which has been working fine for ages, however I have come to restore a batch of old IPad Mini 2's this morning and whenever I restore them and go through the setup process and enter the wifi details it gets to the point where it says will automatically configure your iPad and I click Next but it comes up with the error:

 

The configuration for your iPad could not be downloaded from . The operation couldn't be completed. (NSURLErrorDomain Error - 1012.)

 

Has anyone come across this issue before? Is it related to Mosyle specifically or could it be Apple related? Is it likely to be a temporary issue or could Mosyle/Apple have changed things so old iPads are now completely blocked from being added to an MDM? Unfortunately I can't contact Mosyle support as only having a free account I don't have access to their ticketing system. I was able to restore/setup a slightly newer iPad (IOS 12.5.7) with no issues.

Posted

You've answered your own question :) You do need iOS 12.5.7 or later to enroll iOS devices.

 

Anything older needs to be binned. You'll also find Safeguarding Apps will not work on iOS 9 either.

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