VMware Support Site Migration - Expired support contracts, backup your keys !

[willtech]

Anyone with expired VMware support contracts, take a backup of the keys you have. Broadcom are not moving them over to the new VMware support site.

 

https://knowledge.broadcom.com/external/article?articleId=282163

 

Only license keys that have an active support contract will be brought over to Broadcom systems. After approximately Sunday, May 5, 2024, at 7:30 p.m. (PDT), if you have license keys associated with expired support contracts, you won’t have access to them in the Broadcom systems. If you require continued access to those licenses, please follow the instructions outlined in this knowledge base article to download these keys before 5:00 p.m. (PDT) on Tuesday, April 30, 2024.

Edited April 24, 2024 by willtech

[Millgate_Jon]

Good spot Will - Was just about to post this myself after contacting our clients about it.

 

For info this is what we`ve sent to our clients:

 

"It has just come to our attention that Broadcom have posted the below on their website with an announcement that out of support keys will not be transferred to their new Broadcom site and the old portal is being retired. We ask that you check if this affects you, and that you download any relevant key for safe keeping as they will no longer be available after today.

 

 

• Only license keys that have an active support contract will be brought over to Broadcom systems. After approximately Sunday, May 5, 2024, at 7:30 p.m. (PDT), if you have license keys associated with expired support contracts, you won’t have access to them in the Broadcom systems. If you require continued access to those licenses, please follow the instructions outlined in this knowledge base article to download these keys before 5:00 p.m. (PDT) on Tuesday, April 30, 2024.
  

 

The two articles below via Broadcom may be useful for you to read:

 

VMware Licensing Transition to Broadcom

knowledge base article

 

This will need doing by midnight tonight."

 

Good Luck Everyone!

[Dos_Box]

**BUMP**

I'll just bump this thread so some of you don't miss it before you go home!

[psydii]

UPDATE: Funnily enough their reporting service just completely stalled because everyone is trying to export their licence reports on the advertised deadline:

 

Reporting Services Alert

Due to a significant surge in traffic, our reporting services are experiencing a slowdown. We are actively working to enhance the experience but delays may occur. Please note that reports functionality is available until May 5th 5 pm PDT.

 

So they seem to have extended it.

[PotNoodleTech]

Ah it's the oracle takeover of sun microsystems all over again - change all the licensing, then force everyone to recertify their support at great cost, and then continue squeeze the customers so hard every year that within two years you won't have any customers left at all!

 

Sun doesn't exist any more and I don't know anyone that buys oracle servers.

 

Might be time to wave goodbye to Vmware - it's been a good 10 years!! Serious shame to see some of the best and most innovative software in the last 10years destroyed by a greedy takeover. /salute

[Millgate_Jon]

***Runs away to learn as much about Hyper V as he possibly can, and quickly!

[Chockster]

The reporting service is down again today, and they haven't extended the expiry date beyond May 5th.

 

Reporting Services Alert

Our reporting services are temporarily unavailable. If you have submitted a report previously, it is currently in progress. We are actively working to restore this service by Thursday, May 2nd. Please contact your Technical Adoption Manager or Support Account Manager if you have questions or need support.

 

Please note that once the reports functionality is restored, it will be available until May 5th, 5 pm PDT.