Bt bt versatility 3100l Capabilities ?

[motoguy]

Hi all , Ive come across and old phone system that i wish to use for my business, bt versatility 3100l

 

im hoping someone can help

 

Ive had it connected via the com port/versatility wizard and appears to be working, its got the following cards installed : Voice / IDSN-PSTN 1 / IDSN-PSTN 2 -- missing PRI but i may be able to find it--

 

i only need it to perform a simple job ...

 

For example 1 line in / have 2 analog phones connected to versatility

 

Customer calls and hears “press 1 for manufacturing or press 2 for repairs” -- Can i record a custom message -- ?

If they select 1 it forwards to phone on line 1 (in manufacturing area)

If they select 2 it forwards to phone on line 2 (in a repairs area)

 

I would like number recognition if possible

 

And obviously need to be able to dial out on either phone

 

Is this possible ?

Thanks in advance

[Davit2005]

PSTN is going to be switched off in 2025. You might be better putting effort into a VOIP solution.

 

https://business.bt.com/help/article/phone-line-and-services/move-from-traditional-lines-to-the-cloud/the-pstn-and-isdn-switch-off-what-it-means-for-you/

 

A VOIP system might give you a lot more options on top i.e. Office hours, voicemail, notification to users via email if they have missed a call etc. I use 3cx but there are other solutions.

Edited March 25, 2024 by Davit2005

[motoguy]

Ok , I was going to plug it into my router analog phone connection / adapter I thought this might not be affected ?

[Aprice]

I'd agree with the above, I wouldn't waste any time on something like that BT kit, which looks pretty obsolete. I'd have a look at a propper VOIP system like 3cx which is probably free for the number of ext you need.

[motoguy]

ok 3CX does sound good , im just not sure if i can set up as i wanted above

 

i think ill need switch from the router that goes from 1 line to 2 like a Grandstream HT802, for two analog/digital phones

 

Then im not sure is 3cx will work in the way i need with the free account

 

[BlueFoxSystems]

Perhaps scrap the analogue phones and just get 2 reconditioned VOIP handsets if you are worried about costs?

[motoguy]

well i think analog will work its just if 3cx is capable of forwarding to either line 1 or 2 through the switch connected to the router , based on callers button press

 

3CX do recommend this is a compatible switch on their website -Grandstream HT802