Hi all , Ive come across and old phone system that i wish to use for my business, bt versatility 3100l
im hoping someone can help
Ive had it connected via the com port/versatility wizard and appears to be working, its got the following cards installed : Voice / IDSN-PSTN 1 / IDSN-PSTN 2 -- missing PRI but i may be able to find it--
i only need it to perform a simple job ...
For example 1 line in / have 2 analog phones connected to versatility
Customer calls and hears “press 1 for manufacturing or press 2 for repairs” -- Can i record a custom message -- ?
If they select 1 it forwards to phone on line 1 (in manufacturing area)
If they select 2 it forwards to phone on line 2 (in a repairs area)
I would like number recognition if possible
And obviously need to be able to dial out on either phone
Is this possible ?
Thanks in advance