Deploying Adobe CC Desktop .MSI via PDQ

[Jaan]

Hi all,

 

Anybody using PDQ and using it to deploy CC Desktop app. I can't get the .MSI to deploy. it just times out. I've got include entire Directory ticked.

 

Strange thing is, if i deploy using the .exe it does deploy. But the CC desktop app needs "repairing".

 

Adobe say i should be deploying the .MSI not the .exe

 

how are you guys doing it?

 

Cheers

[bknaggs]

setup.exe --silent

 

is how I've always done it and how I've always seen it suggested be done.

[Jaan]

When doing this, it installed the CC desktop app version 5.x instead of 6.1.x for some reason, it also needs repairing, but works fine after that. Adobe support say it should be the .MSI as it has config elements from when the package was created in Adobe Control panel.

 

Although, you've just brought something to my attention. i still have the --silent parameter set on the .MSI i'll remove it and try again as the MSI install is silent anyway.

 

Standby......

[DalekSec]

+1 for silent.exe --slient always worked via SCCM.

 

A gotcha is to make sure that NO office product is running on the device. As this causes it to fail (adobe reader plug-in fails)

[Jaan]

Update on this. removing --silent from the MSI install allows it to install fine! (as does using the .exe install with --Silent)

 

so thanks bknaggs for the push in the right direction.

 

With regards to the repair needed to be done, still needs doing on the .msi install method. I noticed that the Cc desktop app is an older version (5.5) of what should have been installed (6.x) and even after the repair.

 

Turns out that's because we're running LTSC 1809. In our test lab, its LTSC 2021 so worked fine and installed 6.x.

 

from Adobe:

 

*We no longer support older LTSC versions. If you are using an older operating system, the relevant version of the Creative Cloud desktop app applicable to your respective platform and operating system will install.

 

 

Thanks guys for the input. Just needs another set of eyes sometimes!