Netsupport Vs Classroom Cloud

[loxford01]

We currently use Netsupport to monitor IT suite PCs on windows 10. We want to be able to monitor roaming chromebooks and were recommended to trial out NetSupports Classroom cloud. The cloud solution works great with the option of allowing students to join class by code as our trollies and chromebooks go walkabouts and get mixed up often. Anyone using NetSupport also considering moving to Classroom cloud? We have yet to test it on IT suites as Netsupport works ok on them. I am thinking of a phased transition from NetSupport to Classroom Cloud, as we need Netsupport for the exams period and it just works. Classroom cloud does cost more but we have the option remaining with Netsupport on prem on a virtual server to completely managed through the cloud.

[K-ITS]

Good morning, we currently use Classroom.Cloud for monitoring for our PCs and Chromebooks and it works well, but we also have DNA installed on all our Windows PCs as I find the remote control function works far better at this time (I think they are working on it...) It is worth speaking to your account manager about if there is anything they can do for you regarding licensing as they are trying to get everyone on Classroom Cloud and it is being actively updated. You can run the two together, just probably not a good idea to use the remote control function on both at the same time.

[loxford01]

Thanks, I have recommended that we keep a number of DNA licenses and slowly transition to classroom cloud, however the costs are quite high in keeping both. Its a difference of around £800 extra per year, which isn't too much if you think about it covering your monitoring and compliancy. I have spoken to Netsupport account manager, they have discounted both DNA and Cloud as best they can.

[Primus]

If you already have NetSupport School it supports Chromebooks and can use Google Classroom to populate the classes even if the devices roam.