Youtube restrictions

[cburrows]

We have had 2 members of staff one wanting to watch a live youtube stream and the other wanting to watch a live recording of an event on youtube and both get a message saying 'network administrator restrictions'.

We have checked their google accounts and restricted mode is off i have added the url to our SWGfL staff list (Youtube isnt filtered for staff). works fine for me as an admin (i guess it would) so i am thinking its a group policy somewhere but cant find anything to do with Youtube and the google Chrome Group policy is huge. I does the same for Edge too.

Anyone Else had this and if so what settings in Group Policy did you change.

 

Thanks

[Ex-MGSTech]

have you tried Group policy modelling?

 

Should tell you what policies apply to whom

[Zombie_Tech]

Do you use GSuite (Google Workspace) ? If staff sign into Google using a school email address and it's linked to GSuite (Google Workspace) then it might need to be enabled in there. Does it work if you try in an In private Window.

[robintech]

chrome://policy should show it , sounds like restricted mode set by GPO on the computer

 

https://chromeenterprise.google/policies/?policy=ForceYouTubeRestrict

Edited November 7, 2023 by ittech2342323

[cburrows]

fixed, we found a setting within our SWGfL youtube settings of which we have 3 REstricted, Mostly Restricted and Unrestricted. Our Staff Policy was set to Mostly Restricted. so changed it to Unrestricted and all working.

Thanks for the suggestions though