Print Deploy Account Charging

[Frodo_Baggins]

Recently pushed out Print Deploy for papercut for users as we moved to Intune however it doesn't seem to support the prompt for charging to accounts like the full client did - does anyone already using Papercut and Intune mind sharing what they do?

 

We used to deploy the full Papercut client, create accounts for departments and then run an end of month report

 

 

Would deploy the full Papercut client but this seems to have other issues judging by comments on help articles

Edited October 3, 2023 by Frodo_Baggins

[PaperCutterAl]

PaperCutter here, I checked with the brainy guys and got this response for you:

 

The PD Client doesn’t perform the functions of the User Client. If you need things like account selection prompts, you still need to run the User Client as well.

So you run two clients on the machine:

 

1. PD Client to deploy printers
   
2. User Client to handle account selection
   

Hope that helps.

Edited October 4, 2023 by PaperCutterAl

[robyholmes]

Or if your printers support it, you can do account selection at the MFD/printer.

[Frodo_Baggins]

PaperCutter here, I checked with the brainy guys and got this response for you:

 

The PD Client doesn’t perform the functions of the User Client. If you need things like account selection prompts, you still need to run the User Client as well.

So you run two clients on the machine:

 

1. PD Client to deploy printers
   
2. User Client to handle account selection
   

Hope that helps.

Thanks, I would deploy the user client but it doesn't seem to start automatically once installed - Would automatic charging working on the PD client If I selected on the user account to automatically charge to a shared account?

It's a bit of a pain that the PD client doesn't support this, as my users are desktop based and hot desk around to different classrooms a lot - they would need to sign into the PD client and the user client for every new PC they sign into.

[PaperCutterAl]

Ah hello again Frodo_Baggins, sorry - missed your follow up question here. For the posterity, the answer is Yes. If you have MF you can also configure account selection at the MFD instead which might be an alternative if account selection is all you care about: https://www.papercut.com/help/manuals/ng-mf/releasestation/device-mf-secure-print-release-assign-accounts-intro/

 

 

Regarding this: "I would deploy the user client but it doesn't seem to start automatically once installed." We've got a Powershell script to do this. Please contact support to get a copy: https://www.papercut.com/contact/